Sale and Promotions T&Cs

HOW LONG IS YOUR BLACK FRIDAY SALE?
Our sale strictly runs from 21 November – 2nd December, 2024 at 11.59pm We need to be firm on our dates, as a result, we will not extend the discount outside this period.

IS EVERYTHING ON SALE DURING BLACK FRIDAY?
We will have 30-60% off everything, excluding new arrivals. No further discounts apply.

DO YOU HAVE A QUESTION ABOUT SIZING?
If it is a sizing enquiry, we can definitely help. Check out our Fitting Room. Need further help? Tell us what stage of pregnancy or nursing you are at, your pre-pregnancy size and some thoughts around how you feel your body has changed and we’ll help with the rest. *please be aware of a delay in response during peek times

WILL MY ORDER STILL BE SHIPPED QUICKLY DURING YOUR SALE?
Yes! We love receiving online orders as much as anyone so we appreciate the anticipation of a parcel arriving! We aim to have your order shipped within 48hrs, however due to Black Friday / Cyber Monday this may take us a little longer. Please also appreciate that couriers will also be extra busy so they may have delays on their end.

RETURN OF SALE ITEMS
Items bought during the Black Friday Sale can be returned or exchanged within 45 days of receiving your order, providing the item is in the condition we sent to you, tags must be attached, the items unworn and unwashed. For more information about our Returns Policy, please Return and Exchanges. *If you are returning your order for refund, any free gift must also be returned.

FREE GIFT WITH PURCHASE:
All orders over $150 will receive a free brief. The style will be chosen at random and cannot be substituted. The free gifts are while stock lasts so make sure you get in quick.

*If you are returning your order for refund, any free gift must also be returned. If the gift is not returned, the cost will be deducted from your refund.

WHAT IF A PRODUCT IS SOLD OUT?
This will be our largest sale of the year and stock will run out. If you love a particular style we suggest you don't wait! Stock is limited! In the unfortunate instance, an item from your order is unavailable, it will be automatically refunded and the remainder of your order shipped without delay.

WHAT ARE YOUR SALE TERMS AND CONDITIONS?
The promotional offer is valid only for the promotional period and cannot be backdated and cannot be used in conjunction with any other offer. No other discount codes can be used in conjunction with the offer. Limited stock available. Once it’s gone, it’s gone. Shipment over the promotional period may take some additional days to process, not inclusive of shipping providers/ delivery times. Please bear in mind that shipping times may experience delays over this period.

BLACK FRIDAY GIVEAWAYS:

Black Friday Order To Win Competition

The entrant grants permission for Hotmilk Lingerie to contact them to notify of matters about the competition using the details in their order.

For the PRENE bag giveaway, entry into the competition prize draw depends upon an order placed through www.hotmilklingerie.com, www.hotmilklingerie.com.au, www.hotmilklingerie.co.nz, www.hotmilklingerie.co.uk between 8.00am, Monday 25th November and 8.00am, Tuesday 26th November,2024.

For the Win Your Order back giveaway, entry into the competition prize draw depends on if you have placed a pre-order of Embrace Frappe OR have placed an order through www.hotmilklingerie.com, www.hotmilklingerie.com.au, www.hotmilklingerie.co.nz, www.hotmilklingerie.co.uk between Wednesday, 27th 8.00am and 8.00am Thursday 28th November.

The prize winners for each competition will be will be drawn and notified by Monday 2nd December 2024.

These Terms are a contract between each entrant (you) and the Hotmilk Lingerie

1. Term: The Competition starts and finishes on the dates specified by Hotmilk Lingerie at the time of entry. If your entry is received outside of this period you may be disqualified.
2. Prize: The prize(s) for the Competition (Prize) are not transferable or redeemable for cash and all components of the prizes must be taken together. Some or all components of the prizes may be subject to availability, as well as additional terms and conditions set by third parties.
3. Who may enter: To enter the Competition, you must meet any entry criteria specified by the Hotmilk Lingerie and comply with these Terms.
4. How to enter: If you do not follow the entry instructions specified by Hotmilk Lingerie and otherwise comply with these Terms, you may be disqualified. Incomplete entries may not be accepted. Generally, entries may not be modified after submission.
5. Number of entries: Every single order will go in the draw to win
6. Winner: Unless otherwise specified, the winner(s) of the prize will be drawn randomly from each prize’s pool comprising all valid entries on the date specified at the time of entry.
7. Contacting the winner: The winner of the Competition will be announced after determination. Hotmilk Lingerie will take reasonable steps to contact the winner by using the contact details provided at the time of entry. If Hotmilk Lingerie cannot contact a winner within one week after the winner is announced or if the winner is otherwise unable to accept the prize, then the winner will forfeit the prize and Hotmilk Lingerie may select a new winner.
8. Entries:  By entering the Competition you consent to the Hotmilk Lingerie copying, reproducing, altering, communicating to the public and otherwise using your entry and any Materials all media.
9. Privacy: Hotmilk Lingerie may collect and use personal information about you (including your name, contact details, and any other personal information you provide in connection with your entry) for the purpose of administering the Competition, verifying the validity of entries, contacting winners and checking winners' identities, and marketing the goods and services of the Hotmilk Lingerie to you. As certain information is required for us to run the Competition effectively, if you do not provide accurate information where we request, you may be disqualified from the Competition. Hotmilk Lingerie will collect, use and hold your information in accordance with our legal obligations, including under the Privacy Act 2020. In order to request access to or correction of your personal information please contact support@hmcollective.com

Liability: Subject to any applicable law that cannot be excluded, the Hotmilk Lingerie and its employees and agents will not be liable for any loss or damage (whether in contract, tort (including negligence), under statute, equity or otherwise in connection with the Competition or the prize(s)). Without limiting the previous sentence, Hotmilk Lingerie is not responsible for any late, misdirected or incorrectly completed entries, or any technical malfunction, delay or loss of data that occurs in the course of the administration of the Competition, however caused.Facebook: Where the Competition is run via Facebook, the Competition is not associated with Facebook, Facebook has no liability in connection with the Competition, and any information you provide in connection with the Competition is provided to Hotmilk Lingerie, not to Facebook.General: Hotmill’s decisions regarding the Competition are final and no correspondence will be entered into. Hotmilk Lingerie may change these Terms at any time. Hotmilk Lingerie cannot reasonably run the Competition as planned for any reason, Hotmilk Lingerie may cancel this Competition.

Share details about your shipping policies, item returns, or customer service.

Singles' Day & Spin & Win

Singles' Day Sale excludes new arrivals. 30% off for Singles Day cannot be combined with other Hotmilk discounts but can be used in conjunction with our Spin and Win promotion. A minimum purchase of $50 is required to claim the free birthday gift. One free gift per customer. Free gIft must be claimed before the promotion ends on the 14/11/2024. Singles day sale ends 12/11/2024. 

To Redeem Offer:

• Add qualifying products to your shopping bag/cart.
• Enter the correct discount code as advertised.
• The price of your qualifying products will be adjusted after discount code is applied.
• Hotmilk Lingerie will end the promotion at their discretion, unless otherwise stated
• Excludes purchase of Gift Cards

Offer Excludes the Following:

• Discount code cannot be used in conjunction with any other discount code or promotion.
• Discount code may or may not include new arrivals.

PERCENTAGE DISCOUNT SALE

• Products will be shown at the discounted price.
• Hotmilk Lingerie will end the promotion at their discretion, unless otherwise stated.
• Excludes purchase of Gift Cards

Sale Excludes the Following (unless otherwise stated):

• Not in conjunction with any other discount code or promotion.
• Promotion may or may not include new arrivals.

MULTI PURCHASE PROMOTION

To Redeem Offer:

• Add qualifying products to your shopping bag/cart.
• Enter the correct discount code as advertised if applicable.
• Discounted or free products will be added via a pop up window and added to cart at the discounted price once selected by customer.
• Hotmilk Lingerie will end the promotion at their discretion, unless otherwise stated.
• Discount will be applied to the lesser value product.
• Discount Code may or may not include new arrivals.

Sale Excludes the Following (unless otherwise stated):

• Not in conjunction with any other discount code or promotion.
• Promotion may or may not include new arrivals.
• Excludes purchase of Gift Cards

ADDITIONAL SALE AND PROMOTION DETAILS:

• No substitutions.
• Offer subject to adjustment due to returns, cancellations and exchanges.
• Orders shipping outside USA may incur additional taxes and duties.
• Offer may be modified or discontinued at any time without notice.

SALE - CLEARANCE SALE ITEMS PERMANENTLY REDUCED

• Our sale/clearance section is permanently reduced end of line styles. These styles are exclusive of any further discount codes or sales. Most items maybe exchanged within our 45 return period*

Returns and exchanges:
Hotmilk has a generous returns policy.
To learn more or to open a return request please visit our dedicated Returns & Exchanges page.

Do you have a question about sizing?
If it is a sizing enquiry, we can definitely help. Tell us what stage of pregnancy or nursing you are at, your pre-pregnancy size and some thoughts around how you feel your body has changed and we’ll help with the rest.